LUX Melbourne

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Reviews of LUX Melbourne

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  Hieu Le Added March 21, 2018

  ★ ☆ ☆ ☆ ☆
  I travel the world and spend a lot of money buying bottles every club I go to. I usually get a table and spend at least 3 bottles minimum. This Saturday (March 25th, 2017) I tried emailing the club on the night of to get a table but didn't get a response til monday (today). I wasn't expecting much cause I know it's probably busy and my chances are slim.
  
  Anyway, I decided to show up with my crew to ask the door if I could get a table instead. I explained to the organizer my situation on how I tried to get a table on email but got no response.
  
  The organizer who handled the guest list stared at me looking me up and down before saying anything. Then asked me who I was with. After eye balling us and checking us out he suddenly says we got no tables. So I asked my crew if they just wanna go in the regular way and just check out the spot. Everyone was cool, so I turned back to the organizer and said we will just go in the normal line but then he decided at this point to not even let us in and said to me "your not getting in." His reasoning was we had sneakers on but right before we arrived he had let in a few guys with sneakers. I would of been understanding of the fact that it was a dressy kind of night for the club but to let in others with sneakers and use the same excuse to refuse me and my friends just goes to show it wasn't the sneakers and it was the organizers discrimination of the people "he" chooses to let in.
  
  I run and own a lot of business's so I understand the challenges. Which is why I never write reviews towards any company. This is the first time I have ever written one but lets be clear, this is just one person out of the whole entire team that caused this issue. I just hope this reaches management and they considering doing something about this particular staff. I'm not looking for a reply from management nor do I need one. This review is purely for the owner to decide what to do because getting customers feedback is critical to a success of a company.
  
  I wrote the date of my appearance at your club for management to know who they had working the front doors that day and to identify who managed the tables list. You can choose what you want to do. Goodluck.

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